FAQ
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Do courses include a certificate?
Yes, digital certificates are provided upon completion. You can download a PDF or add it to LinkedIn.
What is your refund policy?
You may request a refund within 14 days of purchase if you have not completed more than 20% of the course.
How long do I have access?
Lifetime access to course materials, unless otherwise stated.
Are live sessions suitable for all time zones?
We offer multiple cohorts to cover major time zones.
Do I need any prerequisites?
Most courses are beginner-friendly. Each syllabus lists any recommended background.
Which devices are supported?
Modern browsers on desktop, tablet, and mobile are supported. We recommend the latest Chrome, Safari, or Firefox.
Can I download resources?
Worksheets and selected videos are available for offline download when permitted by the instructor.
Do you offer team or bulk licenses?
Yes, we provide volume discounts and consolidated invoicing for teams.
How can I contact support?
You can reach us via the contact form in the footer. Typical response time is under 24 hours.
What payment methods are accepted?
We accept major credit cards and PayPal. Invoices include VAT/GST where applicable.
Is my progress tracked?
Yes. Your dashboard shows completed lessons and sends optional reminders.
How is my data protected?
We follow GDPR-aligned practices and never sell your personal information.
Do you offer a free preview?
Many courses include free preview lessons so you can evaluate the content.